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FOR IMMEDIATE RELEASE:

Vivial named Finalist in 2020 Excellence in Customer Service Awards

Dayton, OH – Vivial announced it has been named a finalist in the 2019 Excellence in Customer Service Award presented by Business Intelligence Group.

“We are thrilled to be recognized by the Business Intelligence Group for our customer service,” said Jim Moran, COO of Vivial.  “At Vivial, we are so proud of the people behind our products. We work each day to provide seamless digital marketing solutions to our clients and partners, but what really sets us apart is our dedicated account team who provide on-demand human support to the businesses we support every day.”

“Year after year the role of customer service plays a more important role in all of our lives,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “We are thrilled to be honoring Vivial as they are leading by example and making real progress on improving the daily lives of so many.”

Organizations from across the globe submitted their recent innovations for consideration in the BIG Innovation Awards. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.

About Vivial: 

Vivial is a groundbreaking marketing technology (martech) company that offers omni-channel solutions proven to connect brands of all sizes with potential customers, while engaging with current customers.

Serving hundreds of thousands of local, national and enterprise customers through direct and indirect channels, Vivial increases visibility, builds loyalty, manages content and tracks results for their customers with an easy-to-use suite of innovative online, social and mobile marketing tools. With an on-demand support staff, Vivial works behind the scenes so that their clients can get back to running and growing their businesses successfully.

Vivial’s success is highlighted by recognitions such as: “Fifth Hottest Technology Company,” Forbes; “Top 10 SEO Solution Providers,” Marketing Tech Insights; “10 Best Marketing Solution,” Industry Era; “30 Fastest Growing Tech Companies,” Silicon Review; and numerous “Best Places to Work” awards from the American City Business Journals.

For more information, visit https://vivial.net

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

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