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Guidance and best practices for managing your online reputation.

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Online Reviews
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May 5, 2016

Why Online Reviews Matter for Local Business

When it comes to attracting new customers, having online reviews can make or break your next sale. Consumers are turning to online reviews to help …

March 24, 2016

Leveraging Online Customer Feedback

Creating profiles on review sites such as Yelp, Google and Facebook opens up your business to feedback – positive and negative –  that can have …

March 10, 2016

Why Are Your Yelp Business Reviews Disappearing?

Many local businesses rely on business directory websites with reviews to create more exposure for their business and attract new customers. That’s what makes Yelp …

January 21, 2016

Facebook Business Reviews

Facebook rolled out their new local search engine in late 2015, but haven’t yet promoted it to members or the public. The cover of Facebook.com/services prompts visitors to enter a category (i.e.: plumbing, restaurant) and location to find local businesses with the best Facebook reviews and ratings.

December 10, 2015

Overcome Negative Reviews: The Review Response Formula

Online Reviews have become a core component of the digital profile for local businesses. Potential customers will read, on average, 10 online reviews for an individual …

October 16, 2015

Small Business Review Websites

Ratings and reviews can make or break your small business’s online reputation. Luckily, creating a positive online reputation for your small business is within your control — all you need are a few simple guidelines and formulas. This article will provide you with all the information you need, including the best review sites, to ensure your reputation on business review websites is one that brings new customers through your doors.

August 13, 2015

Start Getting More Online Reviews

As more and more consumers research products and services on the Internet before buying, it’s only natural that they would look for reviews in the same place. …

May 7, 2015

Which Local Business Reviews are Better: Yelp or Google

When it comes to local business reviews, there are many places a business can be listed online and reviewed, but there are still some definite …

April 27, 2015

You Have Until May 1 to Become the #NextBigSMB – Final Contest Update

– By: Grace Estle – The Next Big SMB contest ends on Friday, May 1, at 11:59 p.m. ET. Let’s take one final look at the businesses who are in the running for the grand prize: a $15K marketing makeover! Place your name in the top spot by entering today. Time is almost up, but you still have a shot at winning!

April 23, 2015

Yelp For Business – Claim Your Listing

There are many different aspects of digital marketing that business owners should use to grow their business online — and one of the easiest and …

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