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Guidance and best practices for managing your online reputation.

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October 10, 2014

How to Promote Your Business Using Yelp Marketing

Yelp marketing continues to make headlines, whether it’s in court or for their quickly expanding digital footprint and how it impacts businesses of all sizes. …

March 25, 2014

Sometimes Being Right Only Means You Are Right – Online Review Etiquette

// // – By: Ray Morgan – My daughter is going to be driving a car very soon. Anytime within the next 27 years is …

March 14, 2014

How-To: Improving Your Online Reviews

// // – By: Andrea Marvin – Earlier this week, we discussed the reasons why it’s not worth the risk to buy online reviews for …

March 11, 2014

Why Fake Reviews Aren’t Worth the Risk

// // – By: Andrea Marvin – It can be frustrating when your business receives negative online reviews. In your mind, these reviewers probably represent …

February 11, 2014

Professional is Not a Dirty Word

// // – By: Ray Morgan – I know something about plumbing. My Papa was a plumber when I was a teenager and I spent …

January 21, 2014

Are You Guilty of These 3 Common Restaurant Marketing Mistakes?

// // – By: Sebastian Rodriguez – Most small business owners when asked why they don’t advertise will give the same reasons, “everybody knows me” …

December 10, 2013

Yelp Reviews Can Help Your Business Grow [Infographic]

Yelp is an online directory that lets people search and review almost every type of business ranging from sushi to mechanics, to dentists that are …

October 8, 2013

Top 3 Reasons Why Google Will Inevitably Beat Yelp in the Review Game

Local ratings and reviews have become a critical part of local online marketing and for good reason.  Take these eye opening stats: Restaurants with 3.5 …

April 18, 2013

The Yelp Review Filter – How It Works and How To Get Your Legitimate Reviews Through

Yelp’s review filter drives both Yelp’s value and its greatest frustration among small business owners. Invariably, people complain when good reviews are filtered out, although …

February 25, 2013

Easy Ways To Get Google+ and Yelp Reviews

Reviews are important. Reviews are important! Yes, I had to say it twice.  If your competitors consistently have more reviews than you, they’re going to …

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