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Reviews are more important than ever. With 97% (BIA/Kelsey) of consumers reading online reviews of local businesses, your online reputation is no longer something you can ignore.

Generating, monitoring and responding to reviews may sound daunting—but it doesn’t have to be. With Vivial’s Marketing Platform, we take the guess work out of review management.

From requesting reviews to monitoring and responding, it can all be done from within our easy-to-use dashboard. You’ll be able to spend less time managing reviews, and more time providing the service and products that lead to happy, loyal customers.

Get Started!
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84% of consumers trust online reviews as much as personal recommendations.

source: BrightLocal

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97% of people read reviews for local businesses.

source: BIA/Kelsey

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89% of consumers read businesses’ responses to reviews.

source: Bright Local

Review generation and management made simple.

encourage

Generate

Google and Facebook reviews from customers using email or text messaging.

communicate

Respond

to reviews across multiple social media profiles from one convenient dashboard.

maximize-sem

Maximize

your presence with robust listings and online reviews.

SEO for Small Business

Blog article

The Best Way to Get Online Reviews – Ask for Them! How to Invite Feedback from Your Customers.

In order to make sure you know where to send review requests, you’ll need your customers’ contact information. If you haven’t already, put in place a process for doing this regularly. Whether it be as a part of an order confirmation, and rewards program, or a fishbowl on the counter where they can enter to win a prize – just make sure you’re collecting it!